Compliance Manager
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About Us
With over 85 million global active users and 2 million transactions per day, Klarna is on the way to becoming the world’s favorite way to shop. To help us get there, we’re assembling an unparalleled global talent team—accelerating individual careers, and disrupting entire industries. We’re looking for people ready to achieve the extraordinary and embrace our bold ambitions as we shape the future of payments and fintech. Will you join us?
What You Will Do
As a Compliance Officer, you will play a key role in promoting a culture of integrity, accountability, and ethical behavior across the organization. This role involves navigating an international organizational set-up and engaging with colleagues across multiple teams. You will be responsible for ensuring compliance with consumer lending and collections-related regulations while fostering collaboration and excellence in compliance management processes.
Key responsibilities include:
- Oversight of core compliance management processes, such as consumer complaints, issues management, marketing/advertising, and metrics monitoring.
- Serving as the primary point of contact within compliance and actively engaging with operational stakeholders.
- Monitoring, interpreting, and overseeing the implementation of new and modified regulations.
- Communicating with partner organizations, regulators, examiners, and auditors as needed.
- Developing and implementing relevant training materials to promote awareness of compliance standards.
- Maintaining comprehensive records of all compliance-related activities.
- Preparing regular reports for senior management and the board.
Who You Are
You are a highly skilled and experienced professional with a strong background in compliance and consumer lending regulations. You thrive in a dynamic environment and can juggle multiple priorities while maintaining attention to detail and accuracy.
Required qualifications:
- 5+ years of experience in risk management, compliance, internal audit, or control testing, preferably within the financial sector.
- Extensive experience with U.S. consumer lending and collections-related laws and regulations at the state and federal levels (TILA, FDCPA, MLA, SCRA, ECOA, FCRA, etc.).
- Proficiency in English with excellent verbal and written communication skills.
- Proven ability to manage projects and prioritize tasks effectively.
- Experience in examinations by U.S. Federal regulators.
- Strong interpersonal and communication skills to engage with colleagues across various teams.
Awesome to have:
- Experience working with UK and EU consumer lending and collections-related laws and regulations.
- Experience with U.S. state regulators, or UK or EU regulators.
Closing
To ensure fairness and maintain global market competitiveness, each role in a specific location has a set base salary. During the recruitment process, we will assess your skills and experience to determine which role is the best fit for you. Additionally, you may qualify for our Contribution-Based Reward (CBR) program, which recognizes and rewards significant contributions to our success.
Please include a CV in English.
- Locations
- New York, NY, United States
- Yearly salary
- $185,000 - $211,000
About Klarna
Since 2005, Klarna has been on a mission to reimagine how consumers spend and save in their daily lives. We help people save time and money and reduce financial worry. With over 85 million global active users and 2.5 million transactions per day, our vision is a world where Klarna empowers everyone, everywhere, through seamless financial and commerce experiences—as a personalized, trusted assistant making financial empowerment effortless.
Over 575,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store.
Compliance Manager
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