About Us

At Klarna, our mission is to smooth commerce and make it easier and safer for people to shop and pay for their purchases. With our focus on customer obsession and commitment to transparency and accountability at the heart of everything we do, we are proud to be a trusted partner to 85 million consumers and 575,000 retailers across 45 markets.

Our amazing talented people and innovative technologies enable us to deliver this mission and we believe that we are making a positive impact on society and helping to drive the global economy forward.

What you will do

As part of the Partner Success team, you will work directly with Klarna’s key merchant partners to grow and optimize their business. This is a cross-functional, client-facing role with room to take on increasing responsibility and impact over time. Depending on your experience, you may lead strategic conversations, manage growth initiatives, or support execution across high-value accounts.

• Drive the success of Klarna’s top-tier enterprise and growth accounts.
• Shape and execute commercial initiatives that unlock new revenue streams and scalable value.
• Lead or support strategic conversations ranging from product rollouts and commercial renegotiations to business performance reviews.
• Collaborate cross-functionally with Analytics, Delivery, Marketing, and Product teams to deliver tailored partner solutions.
• Identify whitespace and upsell opportunities within existing accounts.
• Use Klarna’s AI-powered tools to enhance productivity, automate tasks, and elevate decision-making.
• Contribute to or lead long-term planning discussions, revenue forecasts, and operational improvements.

Who you are

• Strong analytical and communication skills.
• Fluent in German and English.
• Comfortable in a fast-paced, evolving environment.
• Excited to work with Klarna’s AI tools and data-driven operating model.

For Mid-Level Candidates:

• 1–3 years of experience in Business Development, Account Management, Consulting, or Partner Support roles.

• Proven ability to communicate clearly and manage projects with autonomy.

• A proactive approach to problem-solving and process improvement.

• Motivation to grow into a strategic partner-facing role.

For Senior-Level Candidates:

• 5+ years of experience in Business Development, Strategic Account Management, or Enterprise Sales.

• Experience managing high-value partner relationships and complex commercial negotiations.

• Comfort leading cross-functional initiatives and delivering domain-level impact.

• Ability to influence senior stakeholders and drive business growth independently.

Why Join Klarna?

• Join a fast-scaling network with global impact and local focus.

• Collaborate with some of Europe’s most exciting brands.

• Operate at the intersection of data, creativity, and commercial strategy.

• Work on innovative projects that directly impact user experiences.

• Collaborate with a diverse and talented team in a dynamic, fast-paced environment.

• Klarna is a fully licensed bank, founded in 2005, rated 4.2/5 by consumers on Trustpilot.
  
  

Closing 

To ensure fairness and maintain global market competitiveness, each role in a specific location has a set base salary. During the recruitment process, we will assess your skills and experience to determine which role is the best fit for you.

Additionally, you may qualify for our Contribution-Based Reward (CBR) program, which recognizes and rewards significant contributions to our success.

Please include a CV in English.